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Problem Report Portal

If you received a damaged or misprinted product, please fill out the Problem Report Form.

Process for Product Replacement

Step 1

Fill out and Submit the Problem Report Form down below.

Step 2

Receive an email confirming that we have received your submission.

Step 3

Receive an email 1-2 business days after your submission, approving or rejecting your claim.

Step 4

If your claim has been approved, you will receive a replacement of the damaged or misprinted product at no cost, within 14 business days of your approval email.

Step 1

Step 1

Fill and Submit the Problem Report Form

Thanks for submitting!

Step 2

Receive an email confirmation for your Product Return Request Form 

Following your submission of the Problem Report Form, you will receive an e-mail confirmation letting you know that our team has received and will begin processing your claim. If you haven't received an email confirmation within 10 minutes following your form submission, click here.

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